No hidden tiers and no "call for a quote" runaround. Pick the coverage your business actually needs — every plan below is published, start to finish.
A focused, one-time look at how your business handles calls, follow-up, your website, and invoicing. You get back a prioritized list of what's costing you money, with a rough price next to each fix — no pressure to buy anything after.
The $149 is credited toward your setup fee if you sign up for any plan within 30 days.
For the owner who answers their own phone — and needs a backup for the calls they can't take: after hours, or while they're with a customer.
For the small shop with no front desk.
For the small team with a front desk to protect.
For a real intake workflow, with integrations needed.
Most Custom projects land between $2,500 and $7,500 setup, depending on the intake flow and integrations.
For dental, medical — anything touching patient information.
A scoped engagement, built on a HIPAA-compliant platform.
Custom and Healthcare are scoped engagements — the figures shown are starting points. Healthcare is priced from $750/mo and never as a fixed number.
| Safety Net | Answer | Front Desk | Custom | Healthcare | |
|---|---|---|---|---|---|
| Setup | $149 | $495 | $1,500 | $2,500+ | $2,500+ |
| Monthly | $99/mo | $179/mo | $349/mo | $500+/mo | from $750/mo |
| Included minutes | 300 | 500 | 1,000 | 1,500+ | 800 |
| Overage | $0.25/min | $0.25/min | $0.25/min | $0.25/min | $0.45/min |
| Change requests / mo | 0 | 1 | 2 | 4 | 2 |
| Support response | 3 business days (email) | 2 business days | 1 business day | Same business day | 1 business day |
| Included in every plan | |||||
| Message taking, with an email for calls that need you | ✓ | ✓ | ✓ | ✓ | ✓ |
| Online call dashboard: every call, after-hours calls, minutes used | ✓ | ✓ | ✓ | ✓ | ✓ |
| Call summaries, transcripts & recordings in your dashboard | ✓ | ✓ | ✓ | ✓ | — |
| Urgent-call routing to your cell | ✓ | ✓ | ✓ | ✓ | ✓ |
| English & Spanish (bilingual) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Spam & robocall screening | ✓ | ✓ | ✓ | ✓ | ✓ |
| Coverage | |||||
| 24/7 answering | — | ✓ | ✓ | ✓ | ✓ |
| Front-desk features | |||||
| Caller recognition (known vs. unknown) | — | — | ✓ | ✓ | ✓ |
| Solicitor & job-applicant screening | — | — | ✓ | ✓ | ✓ |
| Multi-person routing | — | — | ✓ | ✓ | ✓ |
| Live transfer during business hours | — | — | ✓ | ✓ | ✓ |
| Calendar / booking handoff | — | — | ✓ | ✓ | ✓ |
| SMS summaries (in addition to email) | — | — | ✓ | ✓ | ✓ |
| Missed-call text-back & follow-up | — | — | ✓ | ✓ | ✓ |
| Automated review requests | — | — | ✓ | ✓ | ✓ |
| Integrations | |||||
| Calendar & Zapier integration (2,000+ apps) | — | ✓ | ✓ | ✓ | ✓ |
| Deep CRM / custom integration | — | — | — | ✓ | — |
| Advanced | |||||
| Custom intake flows | — | — | — | ✓ | — |
| Compliance | |||||
| BAA & HIPAA-compliant platform | — | — | — | — | ✓ |
A part-time receptionist in Middle Tennessee runs roughly $1,681 a month for 20 hours a week, once you add employer payroll taxes. Front Desk is $349 a month for 24/7/365 coverage — about a fifth the cost of a part-time hire, and it never takes a day off.
Go over your minutes and we never move you to a pricier plan on our own. There's a 10% grace band before any overage applies, and you get alerts at 80% and 100% of your monthly allowance.
Once every 12 months we'll waive overage for a single month when your call volume spikes from a weather event or emergency — no documentation required. Built with the trades in mind: storms, hard freezes, the weeks the phone won't stop.
Before you compare plans, answer two questions for yourself: what is one job worth to you, and how many calls a week go to voicemail right now? Multiply those two together. That's the number that matters — and only you can run it.
So there are no surprises, here's what sits outside a monthly plan:
Available on any plan, priced separately from the monthly tiers above:
A one-time-build lead capture or booking page, hooked to your calendar. No ongoing management fee — built once, handed off.
A phone-first website you can update yourself, from $949 setup (first year of hosting included), then $40/month or $50/year. Moves off Wix or Squarespace are quoted up front. See websites →
We would rather lose the sale than put you on the wrong plan and have it fail. If you're one of these, say so up front and we'll tell you honestly:
What a job is worth to you, and roughly how many calls get missed — that's all we need to recommend a tier. No pressure either way, and you can always just call instead.